Wireless Solutions for Individuals

Why choose the MCW Client Support Agreement (CSA)?

Mission Critical Wireless has a passion for excellence. Our Customer Support Advocates are professional, experienced and helpful. All of our Advocates are certified on numerous wireless mobility solutions that your device runs on.

We provide tier 1 support to troubleshoot device issues. If the problem reaches the carrier level, we act as your intermediary to effectively and efficiently resolve the issue with a minor time commitment from you. Our strong relationship with major national carriers provides you with seamless, excellent customer service.

Some services we provide as your help desk:

• Device orders and service activation
• "How do I" questions
• Device training and troubleshooting
• Network selection and coverage
• PIM synchronization and operations

Purchasing a device from another source may be an option, but getting support is not. Contact Mission Critical Wireless to find out more about how you can benefit from our wireless data expertise.

Mission Critical Wireless
We make Wireless Mobility work in your enterprise